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Community Activity
Transfer from Virgin Broadband to EE full fibre
I have a big brown Virgin box on the outside front wall of my house and cabling put under the front lawn from the pavement. Will this box be removed and replaced with EE s own cabling and box through the existing ducting or will it all have to start ...
Charged twice
I have been charged twice on my phone bill, I paid my phone bill early due to extra charger, I was told the direct debit would t be taken out as I had paid …unfortunately the payment as been taken out and I’ve paid twice..how to I go about sorting th...
I’m with EE already but want to change to a new pay as you go sim and keep numbe
I want to get a new pay as you go sim and keep my old number how do I it ?
Perks code
Looking for some help......I have logged in and received perks code but whenever I try to use it it says it isn't valid. I have tried it against a number of phones and plans but it still says the same. I called EE but they weren't able to help. Is th...
Apple TV included subscription…..how can I access?
Hi I’m new to EE and have just taken the Apple sim only that includes watch sim and Apple TV. I can’t work out how to access the Apple TV, am I missing something really obvious?
Resolved! EETV APP
Hi can not watch live streaming on phone.I keep getting this.We can't find a active tv subscription (GJ910 . EE pro box went live last week.
Update Network Setting & tethering active
Just got an update to network settings message. after accepting - I now see the tethering icon shows it as active. I have checked and it’s not one of my devices. meanwhile I have turned off wifi/bluetooth connectivity to stop it. how do I check that ...
Upgraded Phone and have been given a new number?
I recently chose to upgrade my phone and received it this morning. I've not yet switched it on, but I've been looking at my EE account - it is now showing two numbers (my current iPhone 12 and the number I've had for 10+ years and then another one fo...
Pay Upfront Twice
Hi all, I've paid the 5G wifi broadband upfront twice unfortunately.The first attempt was paid by Google Pay, however the website said there was a error for payment while the Google Pay said the payment was completed. The second attempt was paid by ...
Broadband missing email confirmation
Hi,I took out an EE broadband contract over the phone today in my online account the order is not showing. The only email I received is to sign the contract which was done over the phone. I have a reference number starting with AGT but it doesn’t wor...
