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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New micro sim

HiI have just bought a new phone without a sim as I'd like to keep my old number. I have upgraded to an iPhone from an old (very old) Samsung, so need a new smaller sim card. I ordered what I thought was three sizes of sim cards (including the micro)...

BriBri44 by • Visitor
  • 1195 Views
  • 1 replies
  • 1 Helpful

Resolved! Moving from o2

Hi all ive recently thrown in the towel with o2 so have moved  my number to EE which was seamless despite overcharging me on the first bill..so now ive tried to move the kids numbers over but im ineligible to buy anything else?It says I have to call ...

Dave68c by • Investigator
  • 569 Views
  • 7 replies
  • 1 Helpful

Upgrade

Hi I registered for an upgrade a few weeks ago for a sim only deal, when will my sim arrive and will this take effect on next months bill? 

Resolved! Sim card

Hi I've just received my Z Flip 4 is the sim card different to S20 FE?

Meg65 by • Explorer
  • 364 Views
  • 4 replies
  • 1 Helpful

eSIM not provisioned

Hi.I'm trying to get an eSIM on a Flip 3 via scanning a QR code from another device. It downloaded to the desired phone but shows 'SIM not provisioned.' Any help gratefully received. ThanksDave

DaveP1963 by • Established Contributor
  • 665 Views
  • 7 replies
  • 1 Helpful

No outgoing or incoming calls

Since my SIM only upgrade I have not been able to make or receive calls. It’s been 6 days now and I have been into the store twice (which is not a straight forward thing to do as it is many miles away) During the last visit they claimed to have solve...

Gman6403 by • Investigator
  • 304 Views
  • 1 replies
  • 0 Helpful

Laptop

Hi I had a laptop delivered last month and always used WiFi. I’ve been to use it out the house today ans relalised I have no SIM card even tho it says on delivery note 

Number not transferred from giffgaff

I recently ordered 4 SIM cards, 1 of which was to replace my daughter's giff gaff PAYG SIM which has a number  I wanted to keep (the other 3 were for brand new devices with no existing numbers).  I provided EE with the PAC code from giffgaff but the ...

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