SIM cards & Porting

Resolved! Can i transfer number

Can i transfer old number(three pay as you go sim) to ee pay as you go sim?

Resolved! Network

I need help with changing my old network to ee i want my old number instead of a new one

Resolved! Ordering new SIM + contract for existing phone

Hi,I am an EE customer several months out of my original contract, so eligible for upgrade.However I want to keep my existing device, and switch to a new SIM deal. Am I right in thinking this is not considered an upgrade, and instead is considered a ...

esim wont download to iphone

Hi Getting fed up of EE i have a sim with another network and a sim only with EE i wanted to use my EE sim as an e sim so i could use my other sim physically in my phone at the same time ive been on live chat via technical support and the help is non...

Resolved! Order confirmation via text

I've ordered a sim card to transfer my current service provider to EE. And then I received a text from EE who asked me to call back to confirm the order detail (it also has my order number in the text). Yet while we are going through my order, they ...

Resolved! Reactive old number

Hi, I changed my number due to personal reasons but now I need the old number back in order to gain access into my hotmail account. Is this possible? I have a lot of sentimental documents in my one drive but cannot gain access

Resolved! Keeping old phone number

I've just got a new phone with EE and want to keep my phone number. I have obtained the PAC from my old provider, but I don't know how to/where to input this online in order to keep my old number? Any help would be appreciated as I can't seem to find...

Transfer of number from BT

I was persuaded to leave BT after many years and move to EE. I was assured that my old phone number would be transferred automatically since the transfer was "in house", but I am still waiting.I thought BT were bad, but have I made a big mistake?

SIM not provisioned for voice error

SIM not provisioned for voice error when using a new replacement SIM

Resolved! Re: Sim Card/ new phone

Hi,Just received my phone upgrade (moving from an IPhone 6s to a Google Pixel 4a) but there was no sim card included. Can I use the old sim card or is the new sim card shipped separately?Ralph

SIM cards & Porting

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