Hope someone can help,
Picked up a new iphone 15 (purchased direct from apple) ported my info across to new phone. In doing this it created an esim and blocked my physical. Unbeknown I didn't realise and deleted the esim.
I then spoke to someone on 150 who is sending my a new physical sim but in the meantime I managed to get to a store and get a new sim. This was late yesterday and it worked fine for a few hours but today it has stopped again and I have no signal.
I am hoping the new sim which is being posted will sort this as I go away in a few days time. I haven't changed anything when I put the new sim from the store in, it just worked.
Can anyone tell me why the replacement stopped in just a few hours? Is it because a new one has been issued and is in the post?
And why NO Live Chat?!
I don't have time to sit on a phone but I have plenty of time to message!
