SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! iPhone puk code

Trying to retrieve puk code but phone locked so can’t retrieve registration code to confirm it’s me when trying to link phone to my eye account

Resolved! Dispatch date

I had a delivery note to say my sim will be delivered on 3 August but it hasn’t come yet 

Intermittent fault with ported number

We have recently transferred an O2 number to EE, the Samsung phone is a dual sim but the O2 sim is now switched off so only the EE one is operating. The phone still shows O2 as the service provider, some text messages and calls are not getting throug...

Number transfer

I transferred my old number from o2 to EE on Monday and it’s still not worked but my o2 network has cut off and now I can’t use texts phone or anything on my old or new phone.  Does anyone know how they can help me?

Phone Transfer

I'm trying to transfer my phone number from BT to EE on a sim-only contract. I placed the order on 28th July, BT cut me off on 1st August. An EE sim arrived that day and it didn't work. I've spent hours on the phone, people have promised to come back...

Phil_M2 by Explorer
  • 357 Views
  • 3 replies
  • 0 Helpful

Transferring number.

When filling in the form for my EE sim I was asked for my pac code and number to transfer. After activation will this automatically happen or do I have to do it again. Moved across as recommended by Plusnet so I thought this would just be a formality...

Tim303 by Visitor
  • 407 Views
  • 2 replies
  • 2 Helpful

Resolved! eSim not activating

Daughter used physical sim in iPhone 14 Pro but needed to return handset, put sim back into her iPhone 13 Pro and eSim requested but it won’t activate, please help

CarmenB72 by Investigator
  • 1133 Views
  • 2 replies
  • 1 Helpful

Resolved! New customer

Hi, I’m new in UK just came here yesterday. I need an esim for just a month. Is it possible for me to buy one. If yes then how can I get it? please advise 

Ryankh by Visitor
  • 318 Views
  • 2 replies
  • 1 Helpful