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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Ee sim replacement order

Hi there I done a replacement order because my sim still has arrived yesterday I was wondering if u could tell me when I’m gonna get billed and email notification are gonna come for the bill also when the sim is gonna arrive 

No service

I received a text message saying a new sim is being dispatched however I didn’t request for a replacement and the next day my phone has no service, what’s going on ?

No Service sim

I received a message from EE today saying that my new sim has been dispatched even though I didnt order any new sim. A few hours later, im checking my phone and it says no serbvice and im not sure what to do now. I feel like the sim im using now has ...

No network

I just got a text about a replacement sim being sent ( literally no reason i would get this as havent spoken to ee since september) after about 2 minutes of the text my network and signal disapeared. I cant call out, not even wifi calling when i conn...

Kev341 by • Visitor
  • 410 Views
  • 3 replies
  • 0 Helpful

Re: No network

I have the same issue.My partner is on a EE buisness account and his phone is working properly. Currently on hold with customer services, they answered at 30 mins, said nothing then hung up.

Not registered on network

I've just swapped over from 3, I was told today my number will switch over to my new sim but its not working.My old sim cut out but the new one doesnt work either

EllisWh by • Visitor
  • 345 Views
  • 1 replies
  • 0 Helpful

Unacceptable timeline for porting current number to EE

Hi. As Plusnet is discontinuing their mobile phone services I have just transferred to EE. When completing the application And on receiving my new EE sim today communication indicated that porting of my current number (which I have had for20+ years) ...

Bayer by • Visitor
  • 513 Views
  • 1 replies
  • 1 Helpful

Keep old number during the switch

I have selected to Keep My Old Number during the switch. I have inserted the EE sim card and i am not able to receive call when someone called my old number. How long will the old number (from the supplier) to be transferred to my new EE sim card?

SIM Activation

I'm unable to activate my new SIM as the activation web page expects to have a 6 digit code to be sent to the old SIM, the old SIM is damaged. How do I get past this? 

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