SIM cards & Porting

Resolved! Changing from three to EE

<span;>Hi, i currently have a contract with three but am thinking about moving to EE due to issues i had abroad that three did not help with. Ill soon be buying a new phone and wondered if its possible to keep the same number when switching phones an...

Replacement handset won’t accept ESim?

Hey, I got a replacement 14 handset and set it up like the last one (which I had for 2 weeks) and it came on with no cellular reception, everything else fine. I reset it and same again, it says my old phone (pre upgrade) isn’t ESim compatible so I ca...

Re: SIM to eSIM conversion

I have iPhone 13 mini. It supports eSim. When I go to Settings -> Device and SIM -> "Replace my SIM", I’m only presented with a physical sim option. Any suggestions?

Calls busted

New EE user got the sim set up, wanted to move my original number over. I have the EE sim in i can use data and text message but not make calls or receive them. Both the temporary EE number and my number when you ring them just cut you off. I cant ev...

Resolved! Can't receive calls

Hello,I transferee my line from 3 to EE last Sunday. It's Wednesday today and I am still bot able t receive calls. Also when I try to add my number to my EE application I don't seem to receive the message with the verification code. I tried several ...

Reactivating a Sim

Hi there,I used to be a EE customer and had used my EE phone number to create an Instagram account. I am now locked out of that Instagram account but the recovery link is sent to the EE number I no longer use. I still have the SIM card though. Is t...

Resolved! Switching to EE while abroad, it has been 3 days and my PAC hasn’t gone through

I am an O2 user who is currently in France, I am switching to EE and was told that I would be on EE within 2 working days. Is there any way I can find the status of my PAC code (and has it even gone through?)I entered it in the form when selecting a ...

No Mobile connection

I recently transferred my sim from giffgaff on Saturday and I was told it would start working from Tuesday.Right now I can't make or receive calls so I don't even know if the porting was successful or not.I keep getting voice message that the number ...

Transfer number - New PAY AS YOU GO SIM

I am considering to transfer my existing mobile number to EE. May I know if I can simply buy a new EE PAYG sim from Superstore and use that new sim to do the transfer using this page : https://myaccount.ee.co.uk/keeping-your-number

SIM card not showing ported number

I've recently ported two numbers from BT to EE. One of the numbers has ported across OK with the SIM information showing the correct number. The second number I ported is not showing on the SIM information although the ported number comes up when cal...

SIM cards & Porting

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