i didn’t receive messege from any where

JakariaHossain
Explorer

‎27-09-2023 03:41 AM

hi i have changed my career from lyca mobile to EE . after change now i can’t receive any messages. 

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎27-09-2023 10:28 AM

Hi @JakariaHossain 

Welcome to the community.

When did your number port go through? Have you tried restarting your phone this morning?
Chris

0 Helpful
JakariaHossain
Explorer
In response to Christopher_G

‎27-09-2023 10:40 AM

i restarted my mobile but didn't work yet.
Jakaria
0 Helpful
Christopher_G
EE Community Support Team
In response to JakariaHossain

‎27-09-2023 11:05 AM

OK, thanks for trying, @JakariaHossain 

I suggest speaking to our Mobile Care team so that they can check the number port from our side.

Chris