Need Roaming Service in South Africa

[CG206]

I urgently need roaming service to be able to make calls, receive texts in South Africa. I am currently on holiday in South Africa. 

[Mod Edit - Title added]

[XRaySpeX]

@CG206 : You'll receive a Welcome text upon arrival at a country giving your roaming options & the opportunity to buy Roaming Passes.

If you are on contract, you may use your usual UK allowances in the EE ROW Zone 1 with up to 50 GB data per billing month if you have more, when you buy the Zone 1 Pass for £6 / day, £30 / week or £50 / 15 days or already have it as an Inclusive Extra or you have an EE Full Works or EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/ > S.Africa.

[Peter_W]

Welcome to the Community, @CG206 

The quickest way to enable roaming is by sending a text with ROAM to 150 and following the replies, but this will only work whilst in the UK.

We don't offer email as means of contacting our team, so if you don't have these setting enabled whilst abroad, we'd recommend contacting our team from another phone +44 7953 966 250.

Also if you haven't already, I'd recommend restarting your phone and trying to select a roaming network manually in your connection settings, as sometimes your SIM just needs a bit of coaxing to attach to a roaming network.

Peter