SIM cards & Porting

New simcart number

Hello i would like to ask if is possible to change my phone number and keep my plan

Resolved! Keeping my bt mobile number…is proving to be problematic to say the least .

I contacted BT about a completely unrelated issue and ended up being migrated across to EE with the promise of easy transfer of my existing mobile number. Having spoken to 3 different people/call handlers I still haven’t retrieved my normal number de...

New sim

I've just ordered a new sim. Will it automatically charge this lower monthly amount after I put it in my phone or do I need to cancel my old sim. I will be keeping the same number

Can I order a new sim card

Can I order a new sim for *********** we have misplaced it in the house [mod edit: please don't post personal details on the forum]

Repacement sim card

Hi i have received my new sim, thank you after i reported my old one lost, i have placed it in my new device but there is no connection and I'm not able to telephone you as i have no other phone to contact you, is there anyway you could help please.M...

Moving networks

Hi how do I move my phones from sky to your network now that I’m a bt customer please

Resolved! Transferring to EE

I have placed an order for EE Sim only deal and asked to transfer my number from o2. I provided PAC and was told transfer will take place next working day. What will happen if this transfer takes place before I receive the new Sim? Will I lose my con...

Resolved! Cannot make calls using my new SIM

I have purchased a new SIM on a £15 unlimited minutes plan, but it won't let me make any calls. It say I have £0. Why is this? I have registered my credit card details and it says it will take my first payment today.

Resolved! Sim card lost

My phone is lost so i need new simcard

Resolved! Broke my sim need new with with same number

I have broken my sim and need to know how to go about getting a new one sent to me with my original number please thanks ✌@ee

SIM cards & Porting

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