Forum Posts

PAC code

Someone has requested a PAC code but it wasn’t me, offices are now closed what can I do?

MD892 by Explorer
  • 304 Views
  • 3 replies
  • 1 Helpful

Resolved! Upgraded phone but no sim

I have today picked up my new phone that I have upgraded to, opened it all up to set it up tonight and can't find a sim card at all. I'm sure previous times when I have upgraded I have always had a new sim is this not the case anymore? Do I just put ...

Emmasven by Visitor
  • 803 Views
  • 1 replies
  • 0 Helpful

No Sim - No Service

Help required please.  My mobile working fine yesterday.  Turned it on this morning, and I'm getting No Sim - No Service message, so can't ring 150 for help.  All software is up to date, and I have a monthly plan in contract, all paid up to date.  I'...

suesad by Explorer
  • 512 Views
  • 4 replies
  • 8 Helpful

eSim failed to activate

I downloaded the QR code thru EE app on separate device, scanned the QR code on the Apple device, I was adding the eSim to. Followed the prompts, final stage stayed at "activating" and the numbers was listed as all "00000000"'s after about 10 minutes...

Rico007 by Explorer
  • 739 Views
  • 1 replies
  • 0 Helpful

Porting from Giffgaff

I've just had my number ported from Giffgaff to EE, When I send texts or make a call the number I ported from giffgaff is what comes up on the recipients phone. Incoming calls however were being diverted to Giffgaffs voicemail so I put my old sim bac...

Resolved! Port

Hey i want to port my o2 sim to ee , can you please guide me how can i do so

Praggie2 by Visitor
  • 294 Views
  • 1 replies
  • 1 Helpful

Resolved! PAC code

My contract ends on 13th April.  When should I use the PAC code request to change providers as I am confused over the 30 days notice period.