SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

My number has not been transferred from BT

 The PAC was registered and the new SIM activated before 4.30pm yesterday and I've now been told nothing will happen before Monday. (The website says something entirely different!) When I pressed the EE customer services person she then tried to tell...

Potager by Investigator
  • 634 Views
  • 8 replies
  • 1 Helpful

Number Transfer

Hi!I have transferred my phone data over to new iPhone and inserted the SIM card but it hasn't transferred my BT number.Can you advise or post link to step by step? Thanks

KGB007 by Visitor
  • 314 Views
  • 1 replies
  • 0 Helpful

Resolved! New phone

I’ve purchased a new S22 ultra direct from Samsung, I currently have a Samsung S10 I am on a SIM only contract with EE how do I get my current number onto my new phone 

Resolved! Sim card not provisioned

Hi,I had requested a new SIM card, as I lost the old one abroad. However, upon inserting the replacement one I get a "SIM card not provisioned" message.Ive tried cleaning the port, the SIM , the obvious airplane mode off/on, phone restart, network se...

drptgrwy by Visitor
  • 512 Views
  • 1 replies
  • 1 Helpful

Resolved! New SIM required as old doesn't fit handset

Hi,I have tried to upgrade to a new SIM and payment per month BUT I can't access the security code sent to my old phone as it is totally dead.  Need a new SIM as olf one from iphone 4 doesn't fit my phone now.Many thanks for any help,Ange

New Contract

Hi,I have recently got a new phone contract with EE and got a new sim. I have previously only been a PAYG customer and wish to have the same number that was on my old phone on my new one but not sure how to do that.Any advice would be great.

Resolved! Different size sim card in new phone

Hello, my partner has an old lg phone and has at last agreed to update to a smart phone. She is on a monthly package for texts and calls and would like to continue with it but the phone she wants to get ( iPhone se 2020 ) uses a smaller sim. Are we c...

droche by Explorer
  • 948 Views
  • 3 replies
  • 2 Helpful