05-10-2023 09:35 AM
Starting a new thread.
Signed up to switch on Friday last week. SIM landed Saturday (well done). Text for Port said should be done by 28/10/23 which is ridiculous. Wife's number ported Monday (Despite similar text). I do not have the will to spend more time on hold, on 150 (with the non calming high energy music).
Been a very frustrating start.
I've put the new SIM back into my phone to wake the EE systems to my presence... in the hope it will simply stop working for a very brief period?
05-10-2023 09:19 AM
Another one here. Signed up to switch on Friday last week. SIM landed Saturday (well done). Text for Port said should be done by 28/10/23 which is ridiculous. Wife's number ported Monday (Despite similar text). I do not have the will to spend more time on hold, on 150 (with the non calming high energy music).
Been a very frustrating start.
Do I put the temporary SIM back into my phone to wake the EE systems to my presence?
05-10-2023 12:41 PM
Hi @Agent_Cooper,
Welcome to the EE Community. 🙂
Your number transfer shouldn't take longer than two working days.
Please get in touch with Customer Care so a member of the team can take a look at it for you.
They'll be happy to help.
James