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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Sim not activated

I ordered a replacement SIM and was told it would be activated straight away. Tried it and SIM was not activated. I rang EE and after a 42 minute phone call I was told I needed to wait 24 hours. I have done that and it is still not activated. Any sug...

r1ch864 by • Explorer
  • 872 Views
  • 5 replies
  • 2 Helpful

Resolved! Moved from O2 to EE and cannot make calls

Have done everything correctly and transferred old number using PAC code, switched off and on etc but still cannot make calls. EE has taken money from my account so all set up correctly. Still cannot make calls even to 150. Help urgently needed. 

EU restrictions on handsets in the UK???

I've just bought a fourth mobile, the other three still being in use, and have discovered that the EU has some kind of limit on how many any one person can use/possess in the UK (I think the maximum is three, but the EU has no jurisdiction in the UK!...

Patricia55 by • Valued Contributor
  • 1378 Views
  • 15 replies
  • 8 Helpful

Upgrade sim not working

I had my phone stolen on the 12/08/23 and consequently blacklisted it on the 13/08/23. As I then realised I was due and upgrade, I went into the store on the 14/08/23 and the unblocked the account and gave me a new phone. I’ve got home to set it up a...

Nunner52 by • Explorer
  • 682 Views
  • 4 replies
  • 0 Helpful

Resolved! Plusnet closing down

I have just received my new EE SIM card due to Plusnet closing down. When do I need to activate my new SIM and will I need to inform Plusnet of this?

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