SIM cards & Porting

No longer able to use sim after esim

I have accidentally transferred an E sim to a new I phone now the actual sim is not working in my old handset. Can this be reset?

Resolved! Help?

Hello, I’m not an actual EE customer just yet, I’d like to get a SIM only for my iPhone 13 Pro, and keep my current phone number. My ex husband wants me off his Sky bills and can cut me off, loosing my phone number etc.Can I get a SIM only and keep m...

Use my new EE sim

How can I make my new EE sim to receive call?

Can't activate eSim

HiI purchased a plan from EE a few months back and have been unable to use it.I opted for an eSim as my iPhone only has a single sim slot and I intended to use EE for mobile data alongside my primary sim.I've downloaded the eSim from the app multiple...

No sim

Phone says no sim

Unable to receive calls from Vodafone network

I have not been able to receive any calls from Vodafone since mid last year when my line was accidentally ported over to Vodafone.I am miss a lot of corporate and business call as a result of this.Could you please help to resolve this?Regards

Resolved! Will number port before SIM arrives?

I just ordered a new EE SIM online and provided my PAC code to port my number to it. The confirmation email says my number will port within 24 hours. That's likely before the SIM arrives.Is that how it works as it feels likely I will be left without ...

Replacement Sim card is only allowing emergency calls

Hi,My phone was stolen so I ordered a replacement SIM. It has arrived. On adding it to an old handset it is only allowing emergency calls. This is the only method I have to contact EE as your live chat function from my logged in account is not workin...

Resolved! BT PAC code

Just switching from BT mobile to EE; tried putting in PAC code issued by BT - entered manually, checking zeros - and tried copying and it’s not recognising it - help?

SIM card

Read moreMy SIM card has all of a sudden stop working My SIM card has all of a sudden stop working