I am having probelm with my sim card.

[fahim1059]

Hello, 

I don’t know what happened to my sim card but when some calls me the call is not connecting just say this person is unavailable to pick the call.. But i can call anyone with the sim card.

[Leanne_T]

Hi @fahim1059 

Thanks for coming here. 

Is this happening with more than one caller? 

Are you connected to WiFi Calling? 

Leanne 🙂

[fahim1059]

Yeah its happening with everyone who is callling me.

And i don’t know what is wifi calling.

Could you please give me any solution

[Katie_B]

Hi @fahim1059. 

Does this happen in multiple locations?

WiFi Calling is when a call is supported when connected to WiFi. 

Katie

[fahim1059]

Yes its happening from multiple locations.

[Ali258]

Did you move to EE recently by porting your number?

 Ported from O2, I have the same issue since 30 September.

[fahim1059]

Yeah i have moved in ee by porting.

[Ali258]

Was your number was with lyca in the past

[James_B]

Hi @fahim1059,

Please get in touch with Customer Care so a member of the team can take a look at this for you.

They'll be happy to help. 🙂

James