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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Re: Facebook 2FA Why am i not receiving Codes

I found the 2FA messages were going to the "native" phone no for the SIM despite using PAC code to retain my old number from a different network. Had to add native no to Google Authenticator and change SMS no in website concerned. Now working fine. B...

DAMCL1 by • Investigator
  • 716 Views
  • 5 replies
  • 0 Helpful

Resolved! O2 to EE ISSUES

I moved from o2 to ee. Old phone stopped on Tuesday. New phone still not working 3 days later. Visited shop not a lot of help. 2 hrs online to tech no help. Now cannot get to online tech and no phone calls can be made so I can’t phone EE. 

LdH99 by • Explorer
  • 773 Views
  • 3 replies
  • 2 Helpful

Resolved! NUMBER HAS NOT MIGRATED - URGENT HELP NEEDED

Contacted EE on the 28th of June (yesterday) and signed up for a sim only contractHanded over PAC codeWas told the migration of my number would materialise by the next working day (today)Received the SIM on the 29th of June (today)Inserted the SIM ca...

Can i change my sim card to a different telephone number

Can I change my sim card mobile number to a different mobile number I am on pay as you go contract and it doesn't end until next February and my daughter broke her phone. So my son has an ee mobile number I am wondering if I can change her sim card m...

Meljel0 by • Investigator
  • 7141 Views
  • 7 replies
  • 0 Helpful

New handset

I have received a handset as a gift (LG7 4G). Can I interchange my EE sim card between both my phones and be compatible with both ?

Nothing works after switching to EE

Hi, I have switched from O2 to EE yesterday and I've put EE sim today after O2 stopped working (as recommended by EE customer support agent during the transfer). However, after putting in EE sim and restarting the phone few times, I still can't make ...

egoshiva by • Investigator
  • 956 Views
  • 6 replies
  • 0 Helpful

Resolved! Number not ported

 Hi I changed over from O2 to ee in store and received my sim card and was told to wait until my phone showed no signal from O2 then insert my new ee sim and I would be good to go. I spoke with a telephone advisor today who gave me a call and he said...

MartinB6 by • Explorer
  • 747 Views
  • 3 replies
  • 3 Helpful

Moving Number to EE

Hello, I have recently got a contract with EE and used a PAC code to move my number over.However, the number seems to have moved but only for calls. My family can call me on my old number with the new SIM but when they try to text me they get an erro...

Eball161 by • Investigator
  • 563 Views
  • 5 replies
  • 1 Helpful

Can’t call

On Saturday the whole family changed mobile operators from Three to EE keeping our numbers today I have no signal from my old operator and I put the new EE sim card in but at the moment I can't call anywhere and I don't know if my number has ported t...

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