ordering an esim

friedxd · ‎05-10-2023

hello, id like to order a sim from ee website for my iphone 14 pro.

is there anyway to just scan a qr code on an email or from the ee website to get an esim instead of it taking a few days to deliver to my door?

Christopher_G · ‎06-10-2023

Hi @friedxd

You can only request a replacement eSIM through My EE, not a new one. You could pop into your nearest EE store to get one there and then?

View solution in original post

Northerner · ‎05-10-2023

Hi @friedxd

You need a sim card first. There is no esim on PAYG.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

friedxd · ‎05-10-2023

I wanted to order a contract not pay as you go.

shouldve probably specified that in the original message, sorry

Christopher_G · ‎06-10-2023

Hi @friedxd

You can only request a replacement eSIM through My EE, not a new one. You could pop into your nearest EE store to get one there and then?