Plusnet transfer

lion777
Investigator
Investigator

How long does it take to receive a new sim card. Have transferred from Plusnet have even set up direct debit and provided a PAC code all ok but not heard anything of when i will receive my sim also tried to track my order and it cannot be displayed

6 REPLIES 6
Leanne_T
EE Community Support Team

Hi there @lion777 

Thanks for coming here. 

SIM orders can take 2-5 working days to arrive, this will be delivered by Royal Mail and will not require a signature. 

Leanne 🙂

lion777
Investigator
Investigator

Thanks for the reply, I have now received my sim. I provided a PAC code and put my new sim in at about 8pm last night. How long will it take to get my number back?

thanks

Thanks for the reply, I have now received my sim. I provided a PAC code and put my new sim in at about 8pm last night. How long will it take to get my number back?

thanks

Lion777

James_B
EE Community Manager
EE Community Manager

That's great @lion777 

Your number transfer will complete within two working days.

James

Thanks James_B, All now sorted.

Lion

 

Leanne_T
EE Community Support Team

Thanks for letting us know @lion777 

Leanne 🙂