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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Re: eSim

Same here, I am trying to order an eSIM but it won't allow me as it keeps asking for my EE mobile number, I do not have an EE mobile number as I do not have a SIM yet???Called into an EE store and was told that they sell eSIM but there is an hour wai...

DMR73 by • Explorer
  • 793 Views
  • 7 replies
  • 1 Helpful

What to do next?

I have just moved from BT mobile to EE and got a new handset at same time.  EE have given a new number to my new handset. What do I do to transfer my old number please?  PAC code? Or do I swap my SIM from old phone to new phone?

Bolt12 by • Established Contributor
  • 765 Views
  • 17 replies
  • 0 Helpful

Sim card transfer my number

I have just received my new EE Sim Card I have inserted it into my phone but no signal seems to be showing?When I bought this contract I chose to keep my old number how do I do that please?

Abdu990 by • Visitor
  • 356 Views
  • 2 replies
  • 1 Helpful

New Sim Issue

My new sim keeps losing its connection from my phone. I keep getting the “No Sim Installed” error message.  When I restart the phone the issue is solved but after a while the same issue returns.any idea? Thank you 

EliasG by • Explorer
  • 399 Views
  • 2 replies
  • 2 Helpful

Porting number to iPhone issue

I’ve brought my number over to EE. I’ve done the pac but the sim number is showing when I message people. I know with iPhones you have to change the number in settings but when I try whenever I click save the sim number reappears. One solution they m...

Username5025 by • Established Contributor
  • 964 Views
  • 2 replies
  • 1 Helpful

Second number on phone

Hi All..I have an iPhone 12 Pro Max with the same number I've had since joining Orange then EE for over 30 years.I would like to know, if I can have a second number to use for business instead of having two mobiles? Thank you so much..

tsrobo67 by • Explorer
  • 6488 Views
  • 4 replies
  • 7 Helpful

Re: eSim

I have just signed up to a month by month sim only plan and ordered an ESIM which I was told would come via email? I’ve still not received it. How long do they generally take please 

PAC codes

I have requested the PAC codes for both of the phones on my account, is that sufficient to cancel the account ? 

Loffy22 by • Visitor
  • 400 Views
  • 2 replies
  • 6 Helpful

New user, new sim, can't use number.

Hello, wonder if anyone can help.I have my older son's phone, and ordered a new sim for it for myself as it's a new account both with EE. I can't add this number as it says it's already registered (presumably son had..alas he doesn't remember his sig...

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