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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! iPhone eSim leaving EE

Hi,I am finally out of contract and leaving EE. I have started the porting to my new provider. My question is:Will I need to do anything on the phone once porting is complete?Phone: Apple iPhone 13 Pro Max Thanks

Jmellis86 by • Valued Contributor
  • 1415 Views
  • 2 replies
  • 1 Helpful

Not registered on network

Hi  I got upgrade from EE, I’ve received my SIM card and insert it inside my Samsung phone and says not registered on network Could you please help me fix this 

SIM card

Hi there my sister lost her phone , she received today a new phone with out a sim , because she works in NHS she told me to contact on her behalf Any help 

Alex4052 by • Investigator
  • 367 Views
  • 1 replies
  • 1 Helpful

Can't get a PAC code or remove add ons

I have been calling 150 daily to try and remove a roaming add on I only wanted for 1 month and to also get a PAC code so I can leave. When I try and do either of these things via text or online, I get an error message. I can't get through on 150 and ...

GemmaG1 by • Visitor
  • 598 Views
  • 1 replies
  • 2 Helpful

Why does manual port take so long?

Moving from BT to EE should have ported last Friday - didn’t happen, Saturday spoke to 150 who tried to contact the team but couldn’t get through so emailed on my behalf but believed I would port after the weekend- hasn’t happened yet. Spoke to 150 t...

Steve18o by • Explorer
  • 840 Views
  • 2 replies
  • 1 Helpful

Sim card not working

Today at 27.09 my sim card has been not working  I m far from london and nead upgrade sim card by internet  Mobile +xxxxxxxxxxxx Can you help me xxxxxxxxxxxxxxxxx@xxxxx.xxx [Mod edit: Please do not post personal information on the public board. Thank...

in the case of a lost phone?

Hello,Can I have (or buy?) a new phone and simcard and can I keep my former tel.no. and apps and downloads I had on the phone - i.e. do you have the information and can it be added to a new phone.

Xavierku by • Visitor
  • 591 Views
  • 1 replies
  • 1 Helpful

How to change 3g sim to 4 g sim?

Dear All,I still got a 3 G sim which doesnt work anymore and needs to be changed. I am outside of UK at the moment , I am going back next week. How can I change it to 4 G sim and how can I get it?

SIM card network is not allowed

Hi there, im in Bali right now, I bought a new SIM card but it doesn’t work and I see in my settings that “physical Sim card network is not allowed”  how can I fix that please? thank you 

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