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Ported number still not 100% correct

Kate1946
Visitor

Hi

I recently added a line onto my family plan. I ported my number over so had to use a temporary one while it was set up. 

When I wassap or voice call, it shows as my ported number. However if I text it goes through as my temporary number. 

How can I change this please? I've had people not returning my calls or wassaps as they don't realise it is me 🙈

 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Kate1946

Welcome to the community. 

When did the number transfer? 

What device are you using? 

Speak soon 🙂

Leanne.