SIM cards & Porting

Re: Where’s my new SIM?

I have ordered a new Sim too a week ago on 17/05 and i have not received it till now. Could you please look into it. Its under **********. Thanks [mod edit: please don't post personal details on the forum]

Can I put my superdrug SIM card which I pay monthly into a we contract phone?

Hey everyone I am currently paying monthly for my SIM card which is with super drug however I'm interested in getting a contract phone, if I get one and put my SIM into it will I still pay monthly for my superdrug one and get the benefits from that?

PAC when service has been cancelled

HiI ended my contract with EE around 30 days ago but at the time I was not asked whether I wanted to port my number. Today, I have found out that my contract has been cancelled and PAC number has not been sent to me. I would like to keep my number, i...

Resolved! Sim card deactivated

I am currently in the UAE and found out my sim is deactivated, cannot send out nor receive calls and etc. Is there anyway we could reactivate the sim again please? Mobile number is +xxxxxxxxxxxx [Mod edit: Please do not post phone numbers on the pu...

Old Number Showing on Phone after Port

I recently ported my old mobile number to replace my EE mobile number, the porting of the number worked as expected but there are still remains of my old mobile number on my mobile phone Galaxy S22 Ultra. If i go to contacts for myself it's showing b...

Resolved! 2 sim cards on one account?

Hi, I have an EE pay monthly account, would it be at all possible to add a second sim card to this account for my elderly mother who currently does not have an account/sim card Thanks

I have two SIMs. Can I transfer a number from one to the other?

Hi, I have two SIMs and two plans with EE. One of these (SIM-1) is a contract that is ending soon, but this is the number that I use day-to-day. The other (SIM-2) is for mobile broadband, but isn’t being used that much - however, the contract lasts f...

PAC code request

hi my name is sasigaran. I went please pac cod send me [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Download eSim not working

Hello, When I order a replacement SIM Online and Select eSim. It gives the option of downloading the QR code, but it is not displayed and cannot find in the EE app. I have tried this a few times over the last few months and nothing. As I keep swappin...

Phone still showing old provider

Hello,I ported my number on Tuesday night from Giffgaff. I got the new phone tonight and put my old sim in it, however the network is still showing as giffgaff , and both my new and old phone are receiving texts. When will it all be moved over to EE?...