SIM cards & Porting

12 month sim card

I’m losing the will to live with ee .so I ordered 3 new SIM cards I eventually got them delivered.then the problem started I can’t activate these sims I spent the whole day trying to get through to ee and talking to them to find out the sims sent to ...

It's over 24 hours and my number still hasn't transferred

I gave EE my pac code over 24 hours ago and my number still hasn't transferred. I've waiting for over an hour to talk to someone at EE

eSim does not activate, old SIM stays activated.

So I'm going overseas soon for a long time and I need to use a prepaid SIM there.So I thought I'd replace the physical SIM in my fairphone 4 with an eSIM. I go through the process, download the eSIM, activate it with a single use code and nothing. Th...

Porting

Its been 48 hours EE hasnt been able to port my number. Biggest mistake ive made joining EE. I work from home as a home agent and everyday i get a code sent to my number for me to be able to log in to remote work systems and need my number for work b...

Puk code

How do I get a puk code I entered my sim incorrectly

Resolved! Can't activate my SIM

I have a PAYG sim card and am unable to activate it. I rang and topped it up, but struggling to register it to my account as I can't seem to receive a text? Is there another way of activating it?

Receive SMS abroad (no access to SIM)

Hi, I’m currently in trouble. My EE number was used to register for an app some 5/6 years ago. Unfortunately, I have since left the UK and have now been prompted by the app to input a code sent via SMS to my old EE number. I called the old number whi...

How do I keep same number

Hi I’m new to ee i ordered online new sim and I gave them pac code coz I want to keep same number they send me new sim with different number I don’t know what to do

Phone not working

Just bought a new phone with ee, I got a text to say my number has transferred across, and now neither my old or new phone are allowing me to call or text anyone. My ee also isn't recognising my number as an ee account number.Any ideas as I'm very st...

New phone

Ordered a new phone the other day. Was meant to be delivered today but the driver didn't have access to the building (block of flats). So my new phone has not been delivered but my SIM in my current phone has been cut off so I can't even contact the ...

SIM cards & Porting

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