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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Changing eSIM to Physical SIM card

I bought a new Iphone 14 pro and didnt know you could convert your SIM card to an eSIM and obviously done that, but when i went into settings i deleted the eSIM and now i have to go and get a new SIM card. my question is can i still keep my old phone...

Additional Line

HiI have ordered via WEB an additional line for my family. Is this line with a new number? I have ordered an additional line with an additional number. The SIM will be delivered via free delivery, when I can I know an additional number? (Don't show i...

KS92 by • Explorer
  • 497 Views
  • 1 replies
  • 2 Helpful

Phone number

Hello, when I put my phone number in , it says there's already an account for this number, how can I change it to mine !!

BOUGHT a sim card last week

 Hi, I sim card last week because I'm moving to EE and I still don't have news about where is it right now. I bought it 6 days ago, where could I call? Or can anybody help me?  Thanks

VictorTR by • Valued Contributor
  • 361 Views
  • 1 replies
  • 0 Helpful

Lost activation SIM card

Helloi have stupidly lost the activation SIM card which was neW to EE. i went to a shop but I was not registered so they couldn’t help me (I was with BT)but now Bt stopped so my voice Mail is EE. Does I mean I could have a chance to get a News Sim ca...

STAC

so I’ve been given a STAC number from my old network provider, how do I give it to EE so they can get my old number cancelled 

new sim

how long does it take for a new sim to connect to 5g data -  ive had it in for about 20 minutes now and still wont connect

IZZY1996 by • Explorer
  • 323 Views
  • 1 replies
  • 0 Helpful

Free sim

I had closed my account but later on ordered a free sim, how do I start up my free sim as my account is now closed?

ATerry93 by • Visitor
  • 863 Views
  • 1 replies
  • 0 Helpful

Transfer my number from giff gaff to ee

Hi I am trying to transfer  my giffgaff number to ee.  I have puk number but I keeps coming up with Please make sure you enter the right phone number. It must be a UK phone number and start with 07. I have put the 

Long3 by • Visitor
  • 434 Views
  • 1 replies
  • 0 Helpful

Resolved! Changed from BT to EE

Hello,I have changed from BT to EE and I have kept my old number .... contacts ringing my phone ring my old number and that is fine, but if I try to text them,  a new number pops up.  So how do I get phone calls and text messages to synchronise to th...

Anni27 by • Explorer
  • 942 Views
  • 3 replies
  • 4 Helpful
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