SIM cards & Porting

Deleted esim by mistake

Hi. I made a mistake where I deleted my esim after transfering the phone number from my old phone. I ordered a new SIM but I now have no way to activate it since my data is on the deleted SIM instead of my old phone

How long until my number transfers?

Hi, I have you my PAC code to transfer my mobile number a week ago and I’m still waiting for this to be actioned. How long will it take to transfer my number? The guidance was 3 working days, which has passed already. 

Obtaining a PAC Code

I hold a mobile phone issued by my former employer, which went into administration on 12th August.  Since then, I have been attempting to obtain a PAC Code to hand over to my new employer in order that I can keep the mobile phone number I had for eig...

Sim

Anyone kw wht to do

Can not make a call

Hi I put my new ee sim card about 17.00 pm but since this time ı can not make a call so Also when ı make a call ,it is seen on the screen call faild ! How could I do fix it ?

wrong number on sim

I have just changed from BT to EE and they sent me 4 sims as I have a family plan. There was nothing on them to say which was which number. They've all changed to our old numbers but we have them in the wrong phones. i know we can move the sim from e...

Upgrading from contact to sim & keep same number

I’m overdue an upgrade and am looking to go from contract to sim only.How do I go about keeping the same number?Online it’s asking for my delivery address. I thought my plan would just change and I wouldn’t need a new sim?Thanks in advance. 

Oh

My sim wont activate

Hello

Hello, my sim doesn’t work. What i can do? Thank you! 

My BTsport PAC code does not work when transferring on EE