I need my old number

BeatrizZ
Visitor

Hii im sorry but i order my own number the one be stoled a time ago and i just receive a chip with a different number like what is happening???? i need my old number not this omg i had work and a lot of things on at and now i just feel like the system for real need some repairs!!!!! this is strange! i order a chip with MY NUMBER! you make me lost time and money, i hate this! please provide my number the most fast you can! svp

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@BeatrizZ   Did you request a replacement SIM card ?   Or did you just order a SIM card ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Christopher_G
EE Community Support Team

Hi @BeatrizZ

Welcome to the community.

In addition to @Chris_B's questions, is your SIM card pay as you go or pay monthly contract?

Chris