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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Left EE but phone was on call forwarding

Wonder if anyone can help, I’ve just left EE and had my phone on call forwarding to new phone number/provider.  I am taking my number with me and am told the switch has happened but not receiving texts or calls on my new phone.once the sim is deactiv...

Resolved! Old number hasn't switched

I used to use Giffgaff, before switching to EE several months ago. On Thursday, I (after a long search) finally found where to fill in the form. I got a PAC from Giffgaff and gave it to EE along with my old number. I received an email saying it would...

difficulty with new sim

i was sent a new sim. my old phone was not suitable for the new sim so i obtained a 4g phone and put the new sim in that. the new phone works fine except i can't make phone calls. i have tried to activate the new sim but no luck. now my old phone see...

fpp1946 by • Visitor
  • 368 Views
  • 1 replies
  • 0 Helpful

Porting issue - Virgin to EE

I didn't get any messages notifying me that the porting has begun.As things stand I can't accept calls to the number I want to keep.  I can send texts on the EE Sim and they're showing received on the recipient's phone as from my old number, so the t...

Fogg1969 by • Investigator
  • 612 Views
  • 6 replies
  • 2 Helpful

Resolved! Port from Plusnet to EE automatic?

Hi, I ported from Plusnet to EE sim only, ordered on the phone (as already have another EE sim) - I asked how porting works, I expected a day it would occur but advised once new EE sim arrives, insert and it'll port across there and then (I was scept...

insert_name by • Established Contributor
  • 1087 Views
  • 3 replies
  • 1 Helpful

Register a Sim

How do you register a SIM when it is used for insertion into a router?? When trying to register using EE app on my phone, it sends an authentication code to the SIM in the router which I cannot see!! Any suggestions please 

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