Re: Change number

Sianmay95
Explorer

Hello here I would like to change my number I am getting private numners keeps calling me 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Sianmay95 : Call CS & they'll change it for £36. The charge might be waived if you can show you are being harassed.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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15 REPLIES 15
Sianmay95
Explorer

I am waiting for some one off customer service to answer the phone 

XRaySpeX
EE Community Star
EE Community Star

@Sianmay95 : Call CS & they'll change it for £36. The charge might be waived if you can show you are being harassed.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

That's extortionate pricing

ziaurpad
Visitor

i want to cancel contact

 

XRaySpeX
EE Community Star
EE Community Star

@ziaurpad : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

That's disgusting £36 to press a button.... Daylight robbery

Avalily123
Visitor

Hi I would like to request a new number pls

Katie_B
EE Community Support Team

Hello @Avalily123

If you wish to change your number please give us a call on 150 and our team will be happy to help further.

Katie 🙂

courtneymac123
Visitor

I would like to change my number as I have someone who is harassing me calling my phone up 24/7 and they are calling on private aswell