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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Can't activate eSim

HiI purchased a plan from EE a few months back and have been unable to use it.I opted for an eSim as my iPhone only has a single sim slot and I intended to use EE for mobile data alongside my primary sim.I've downloaded the eSim from the app multiple...

Unable to receive calls from Vodafone network

I have not been able to receive any calls from Vodafone since mid last year when my line was accidentally ported over to Vodafone.I am miss a lot of corporate  and business call as a result of this.Could you please help to resolve this?Regards

Resolved! Will number port before SIM arrives?

I just ordered a new EE SIM online and provided my PAC code to port my number to it. The confirmation email says my number will port within 24 hours. That's likely before the SIM arrives.Is that how it works as it feels likely I will be left without ...

watsongm by • Explorer
  • 1745 Views
  • 2 replies
  • 2 Helpful

Replacement Sim card is only allowing emergency calls

Hi,My phone was stolen so I ordered a replacement SIM. It has arrived. On adding it to an old handset it is only allowing emergency calls. This is the only method I have to contact EE as your live chat function from my logged in account is not workin...

Pud5 by • Visitor
  • 651 Views
  • 1 replies
  • 1 Helpful

Resolved! BT PAC code

Just switching from BT mobile to EE; tried putting in PAC code issued by BT - entered manually, checking zeros - and tried copying and it’s not recognising it - help?

Debby6 by • Explorer
  • 682 Views
  • 3 replies
  • 1 Helpful

SIM card

Read moreMy SIM card has all of a sudden stop working My SIM card has all of a sudden stop working 

crowi by • Visitor
  • 331 Views
  • 1 replies
  • 1 Helpful

Sim order

Hi, ordered a sim  on contract and ive received an order confirmation saying successful order and I'll get an sms once my order has been dispatched. Does it mean that it's gone through 100%?

milskom by • Explorer
  • 423 Views
  • 2 replies
  • 1 Helpful

Resolved! I need a new pac code

Morning, I want to leave EE but my pac code has expired, so I would like I new one sent as soon as possible please   ThanksMercy 

Merci98 by • Explorer
  • 500 Views
  • 1 replies
  • 1 Helpful
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