SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Customer Service getting worse

Ever since the merge with BT ee has got progressively worse on several levels.The latest issue has been with an esim. Added an e-sim to my iPhone. Went through all the steps up to the verification part then pear shaped. Says will text a code, when re...

Resolved! Accidentally ordered replacement sim

Hello I accidentally ordered a replacment sim through my ee account and I don't actually need a new one. I have a pay g sim and I have no payment methods on my account. It says it will charge 1.50 but again I have no payment methods linked to my acco...

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Perks

Sim only and perks how do I start when it won’t accept my number 

wood12 by Visitor
  • 349 Views
  • 1 replies
  • 0 Helpful

No

I bought a new phone from Currys and tried to put my old sim in after transferring all my data and it just keeps saying No service and to enable hotspot contact network provider 

Amir18 by Visitor
  • 353 Views
  • 1 replies
  • 2 Helpful

Sim abroad

Hi there, I’m currently in Australia, I lost my simcard in Thailand and now I can’t log in to anything online abroad to pay fees and I think I’ll struggle cancelling my contract too, any way I can sort this?

Porting issue

So I requested to transfer my number from EE to Smarty recently and was expecting it to transfer over a few days ago. However this did not appear to have happened as expected, My EE aim went dead and I therefore put my new SIM into my phone and was s...

SIM only upgrade

Morning!I've just upgraded to a SIM only plan. I know I keep my number, but received a message saying the new SIM would be sent 2nd class. I've not received anything.  Is this just a standard message? Will I get a new SIM or do I just transfer it fro...

Jnm66 by Explorer
  • 485 Views
  • 3 replies
  • 2 Helpful

incomming calls issue from sky/o2 numbers

Weirdest thing , i recently moved across from sky mobile - my number will not allow calls in from o2 /sky numbers . i can call them though and recieves texts etc just not calls .  any ideas on how to fix this ?

Can’t receive calls or texts after porting

Hi allI ported from 02 and my old sim stopped working about 48 hours ago. My new iPhone 14 shows my correct number in settings and shows the correct number when I call people but I can’t receive calls or text messages. I’ve restarted the phone a numb...