SIM cards & Porting

Dad's sim card not working in new phone

Hi my dad's ee sim is not working in new phone can I get a replacement?

Re: Esim

I requested my eSim QR code yesterday 28th Jan 2023 around 9pm from My EE. I successfully got it setup in my phone although it is still saying as "No Service". I am not sure if I am missing a step or should I contact Customer Service.Thanks

Can’t make phone calls

Hi I recently put a new SIM card in my phone but I can’t make any calls from it can you help me please 

Can’t dial 150

Help I can’t dial 150 and need to speak to someone 

Leaving EE

Right, so I'm leaving EE. My contract runs out today, a Saturday. Have received my pac, and sent it to the new provider. However, being a Saturday, I'm concerned it won't be sorted before Monday. Have I done all I need to switch, or will I be charged...

Sim no longer recognised

The past few weeks a no sim messages has popped up on my iPhone but the disappears without issue.  Today however it appeared and no I have no signal or 4g can’t make calls or send texts.  Restarted phone took out sim etc nothing happens. can I get a ...

What's the default pin for EE sims?

Re: Transferring my old number to ee

I rang customer service. Was put through to tech. Agent kept saying I hadn’t entered port code. Then told me his system had frozen. Then put me on hold for 10 seconds then told me he would call me back before 21:00. It’s 22:00 now. no phone call. I o...