ESim activation

MrKapshi
Visitor

Just now i hi switch my physical Sim to eSIM by EE apps after that I can activate my eSIM by using you QR code as well as my physical SIM didn’t work right now it shows that no service and if I go back to my EE app then if I try to activate my eSIM, they said they will put a one-time passcode on my number, but my number is on no service. What should I do? I am on contract package

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @MrKapshi 

Thanks for coming here. 

What device are you using?

What happens if you scan the QR code?

Leanne.