SIM cards & Porting

Resolved! new sim card does not connect to the service

new sim card in an older phone to replace the one I lost, does not connect to the service, so cannot receive the pin code necessary to activate it.

Resolved! Reverse pac code

We have just been switched from BT to EE and my number has been ported when I didn't want it to be. Is it possible to reverse this? I have a personal situation that made it useful to have a new number.

Sim card delivery - is there a delay?

I ordered a replacement sim card in December and it didn't arrive after 3 weeks. I thought it was because I didn't have enough credit to cover the £1.50. So I topped up and ordered again on 30th Dec 2021. Still no sim. Had order confirmation both tim...

deactivated sim.

so i have this issue with my sim being deactivated on an old iphone 5. it has whatsapp with tons of old messages and media from family and friends over the years which i'm in desperate need of as i've lost some of them people, one being my mother. to...

Does the first login have to be in uk?

.Hi. I bought new sim card. First used was in UE. I have signal, get message from 150 but i can't calls and text. When i on data i see internet symbol but internet not working. Does the first login have to be in uk? Sorry for my english

Old sim mislaid. Replacement sim not working

Hi All My original sim was mislaid so I ordered a replacement sim which I have received. Having tried to call a number using the replacement sim, I am unable to and phone states "not registered on network". Please help. Thanks Sanya1

eSim download

Posted in the open: @ianwaddington wrote: I just called EE (January 14th 2022) to ask if I can download an eSim to my pixel 6 pro and they told me yes. I said that I could never find the way forward and I was told that the facility had just been intr...

SIM cards dongle

Hi there, I bought additional SIM cards to be able to get WiFi with a dongle. I was under the impression that the contract was only for a month and that they then expire. But I have been paying monthly fees for each of the four SIM cards. How can I c...

dead Sim overseas

My SIM card has died. I'm currently working overseas and cannot get back to the UK for a while. I need to reactive my SIM or get a new one. I have the My EE App and have been trying to access Live Chat, but never get the "Start Conversation" button o...

My sims not working

Not happy asked why I don’t get 5g on any of my 5 phone lines and suggested I may need new sims now my old sims not working and apparently this is what happens ( so got no phones ) causing massive problems until new sims arrive ! Why would I be advis...

SIM cards & Porting

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