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Transfer number

TiaEllen
Visitor

‎09-09-2023 02:17 PM

Hello, I’ve just put my new SIM card in my phone but I have a different number even though I entered my PAC code while ordering. Does it take some time for my old number to transfer? Thanks, Tia

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎09-09-2023 02:21 PM

Within 1 day of you 1st using your SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Leanne_T
EE Community Support Team

‎09-09-2023 02:27 PM

Hi @TiaEllen 

Thanks for coming here 🙂

Please see our Transferring Your Mobile Phone Number to EE Help page for full information on the transfer. 

Hope this helps. 

Leanne.