PAC form

Hattie99
Visitor

I have a PAC number to transfer my number from my old provider to my new EE sim but the PAC form on the website won’t work and just takes me back to the website rather than the form to fill out. What do I do?

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Hattie99 

Just to add, it's a Bank Holiday on Monday now, so it's likely to be Wednesday that it transfers.

Chris

View solution in original post

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Hattie99  Just call customer services a give them the pac code.  Your number will not be ported till Tuesday as posts take up to 24 hours are are not done over the weekend. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Christopher_G
EE Community Support Team

Hi @Hattie99 

Just to add, it's a Bank Holiday on Monday now, so it's likely to be Wednesday that it transfers.

Chris

Sadiq2023
Explorer

I have my pac code from my old provider 

Christopher_G
EE Community Support Team

Hi @Sadiq2023 

Have you filled in the number transfer form here on our Transferring Your Mobile Phone Number to EE help page?

Chris