Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My simcard not workikg on my phone

Brendalei12
Explorer

‎10-08-2023 12:55 PM

I got a new phone the other day and my somcard not working in it 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎10-08-2023 01:23 PM

@Brendalei12  Where did you get that device from  ?  If the device if not from EE it has to be a network free/unlocked device to use the EE sim. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Brendalei12
Explorer
In response to Chris_B

‎10-08-2023 01:24 PM - last edited on ‎10-08-2023 02:05 PM by EE Community Moderator

It's from ee and Its an ee simcard

0 Helpful
Jank0x
Skilled Contributor
Skilled Contributor
In response to Brendalei12

‎10-08-2023 01:31 PM

Best thing to do, try a different mobile with the same sim. 

If that phone works, it's a device issue. If the sim still doesn't work, the sim card is faulty.