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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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difficulty with new sim

i was sent a new sim. my old phone was not suitable for the new sim so i obtained a 4g phone and put the new sim in that. the new phone works fine except i can't make phone calls. i have tried to activate the new sim but no luck. now my old phone see...

fpp1946 by • Visitor
  • 371 Views
  • 1 replies
  • 0 Helpful

Porting issue - Virgin to EE

I didn't get any messages notifying me that the porting has begun.As things stand I can't accept calls to the number I want to keep.  I can send texts on the EE Sim and they're showing received on the recipient's phone as from my old number, so the t...

Fogg1969 by • Investigator
  • 635 Views
  • 6 replies
  • 2 Helpful

Resolved! Port from Plusnet to EE automatic?

Hi, I ported from Plusnet to EE sim only, ordered on the phone (as already have another EE sim) - I asked how porting works, I expected a day it would occur but advised once new EE sim arrives, insert and it'll port across there and then (I was scept...

insert_name by • Established Contributor
  • 1098 Views
  • 3 replies
  • 1 Helpful

Register a Sim

How do you register a SIM when it is used for insertion into a router?? When trying to register using EE app on my phone, it sends an authentication code to the SIM in the router which I cannot see!! Any suggestions please 

My EE number was changed by BT

I have a contract with EE and my wife has a BT sim. i recently requested a PAC code from BT to give to SKY and it didnt work. i contacted BT who saiid they would sort it out.  This morning i got messages from BT saying they had transferred their numb...

Jfw1 by • Contributor
  • 400 Views
  • 1 replies
  • 1 Helpful

Porting

Can someone at EE please help me. After looking at your reviews I decided to leave o2 and join EE. I put a sim only plan in place, along with my pac code and received the sim and activated the changes on Thursday 25th may. The change over didn’t comp...

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