SIM cards & Porting

Just joined EE and they haven’t transferred my old number

I bought a new phone/sim contract in shop and transferred my old number with my PAC code. However, after waiting a couple of days it did not transfer. I managed to call and they said my old number is now active on my account, but this is not the case...

Resolved! Changing network provider on old device

Have inputted a Free SIM card (French network) in my old device. It’s telling me the SIM card is not supported, and that the current network provider (EE) needs to unlock the device. Please could someone help?

Resolved! Replacement sim before July

Haven’t recieved sim

Resolved! Replacement sim

Why have I been sent a replacement sim? I did not request!

New phone

Got my phone on sunday 25th june and still waiting for my old number to change over

Resolved! Phone number not migrated

Yesterday I got contract with EE and wanted to keep my old phone number so I gave my PAC code. I was told the number would migrate in 1 working day, however it’s been over 24 hours and I can’t send messages my 5g data is not working, I can’t be calle...

Resolved! Number transfer

How long does it take for my mobile number to come across from Giff Gaff after joining EE and loading my EE Sim in my phone. I gave the PAC code from Giff Gaff to EE when I ordered my EE Sim

Re: Facebook 2FA Why am i not receiving Codes

I found the 2FA messages were going to the "native" phone no for the SIM despite using PAC code to retain my old number from a different network. Had to add native no to Google Authenticator and change SMS no in website concerned. Now working fine. B...

Resolved! O2 to EE ISSUES

I moved from o2 to ee. Old phone stopped on Tuesday. New phone still not working 3 days later. Visited shop not a lot of help. 2 hrs online to tech no help. Now cannot get to online tech and no phone calls can be made so I can’t phone EE.

Resolved! NUMBER HAS NOT MIGRATED - URGENT HELP NEEDED

Contacted EE on the 28th of June (yesterday) and signed up for a sim only contractHanded over PAC codeWas told the migration of my number would materialise by the next working day (today)Received the SIM on the 29th of June (today)Inserted the SIM ca...

SIM cards & Porting

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