SIM cards & Porting

Old number not transferred, PAC code was provided, now paying twice

I moved to EE from BT late February and provided a PAC code. I only just realised I am still being charged by BT because EE did not transfer the old number.Keeping the old number is not a game changer as I rarely use my mobile and its for emergencies...

Transferring from vodafone

Hi, I transferred from Vodafone to EE a few weeks ago but my EE mobile plan is not working. I cannot make calls, texts or use any data. Hope this can be resolved ASAP ThanksJennifer

Esim Not working

Hi all, I have been trying to convert a physical sim to an esim, however, upon scanning the QR code I am met with"this esim cannot be added - this code is not valid please contact the network provider for information". I have rung EE who has advise...

Resolved! Phone number transfer

I would like to transfer my old phone number to this EE Sim.

Resolved! Pay monthly phone. Need new sim

I have a pay monthly phone, my sim card has stopped wanting to work , I've tried cleaning, and making sure it's fitted properly. Also tried putting the sim into the sim slot 2. Just having no luck. How do I go about getting a new sim and swapping it ...

Resolved! Upgrade sim only

I can now upgrade both my numbers. 1 Nano sim & 1 E-sim. I do not want to change my numbers. Don't want the hassle of waiting for new sim to then have to change to current number sim. Don't want to lose my E-sim either. I am a bit confused. My EE, al...

Resolved! Transfer from BT- which SIM is which?

I am with BT Mobile and have three family Sims- me, my wife and my daughter. They told me it would be best to switch to EE, so I agreed. We would take our numbers with us.EE have now sent me three Sims, in three different envelopes. Each SIM has a te...

Resolved! Want a sim contract deal an keep my number from plusnet

New SIM card arrived

Hiya my New SIM card arrived I have just got new sim and can’t make any calls etc but still have 4G However I have PAC CODE to change my old network number to EE many thanks jay

Resolved! Re: How to live chat with EE team ?

Can u help me

SIM cards & Porting

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