iPhone puk code

Sarahjane2024
Visitor

Trying to retrieve puk code but phone locked so can’t retrieve registration code to confirm it’s me when trying to link phone to my eye account

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Sarahjane2024  The lock on the device has nothing to do with the PUK code.    If you need a PUK code that means your sim is block so how are you going to receive a code to confirm it’s you and your account ?    you need to call customer support. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

@Sarahjane2024  The lock on the device has nothing to do with the PUK code.    If you need a PUK code that means your sim is block so how are you going to receive a code to confirm it’s you and your account ?    you need to call customer support. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.