SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Can't activate esim

Accidentally created esim when setting up new iPhone 14.  Physical sim was deactivated, but esim needs activating.  Needs to receive a text to activate the esim.  How do I do this when the phone is not connected to a mobile network?  

dwm7011 by Visitor
  • 1397 Views
  • 1 replies
  • 0 Helpful

Porting issue

I ordered uograded my 3 sims on BT on a family plan and they put me on EE. I want to keep my existing BT mobile numbers and was told they already have the PUK code and tansfer/porting over will take place withing 48hrs. Its now over 4 days and nothin...

Ka1234 by Visitor
  • 296 Views
  • 1 replies
  • 0 Helpful

Lost Sim

I lost my phone with my Pay us u go sim card is any chance  get new one with this same  number.

Resolved! Replacement sim for a new device

HiI need a new 3in1 sim card to fit a new device as my current sim is the older large style.  On the ee-order-replacement-sim-page I'm asked to give the phone number I want on the new card, which I give, but get an error message "An account holder fo...

lgslkhskl by Investigator
  • 2413 Views
  • 14 replies
  • 2 Helpful

New sim not working

Hi please can someone help I have got a new sim to put into an older phone of my partners and its saying sim not provisioned for voice? 

Astravxr by Visitor
  • 1928 Views
  • 3 replies
  • 1 Helpful

Porting

Transferred 3 numbers from bt over a month ago paid 2 bills ported numbers over then ee decided to disconnect one number on Christmas with no notice so phoned them and they said a porting issue but department not available till Tuesday strange??

Blyfc by Visitor
  • 238 Views
  • 1 replies
  • 0 Helpful