SIM cards & Porting

Incomplete Porting

How do you get support for a porting issue? If a port has not completed satisfactorily is the best thing to start the port process off again and hope it works a second time?I had three phones numbers that I was porting across from previous provider, ...

Transfere phone number from other provider to EE

HiHow I can make my old phone number  from old provider to transfer to EE  now?I have my PAKcodeThank you

New SIM set up

Hello,I have been sent an upgraded sim card, from 3G to 4G, after a couple of hours,  I still have no signal and unable to access EE mobile network.Any advice please?

Transfer old phone number

Hi, I'm moving across from plusnet. I activated my ee sim on Friday but my plusnet number has still not moved across. How long do I have to wait?

Disconnection

At the weekend I switched to O2 to avoid roaming charges.  My existing number was ported to O2 yesterday, but it looks like EE haven't disconnected me from their service as I now can't receive phone calls and my EE account appears to still be active....

Porting issues from vodaphone

Hi, I got my new contract  from EE and it was supposed to be ported with my vodaphone number 3 days ago, incoming outgoing and data are still not working and I am in an emergency in hospital and struggling to make it receive calls pls need help urgen...

My eSIM transfer has failed and now I have no service

Yesterday I received a  QR code to transfer my eSIM to a new phone.   After following all the steps and no having service on either phone I went to online chat and they told me the QR scan had failed!   Now I don’t have a working phone line while I w...

My SIM card is not working, I can only make emergency calls

Transferred eSIM but not getting service

Hi, I just got a new phone and transferred my eSIM over during the set-up, everything has loaded onto the new phone except I’m not getting any service/can’t use mobile data. Any reason why this would be?