Reactivating sim

Peteshaw94
Visitor

Hi I would like to deactivate my UK number can you assist?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Peteshaw94   If this is a pay as you go sim just stop using it and don’t top it up.   If it’s a contract sim you’ll need to call customer services to give 30 days notice to terminate that contract but if your still within your contract term you’ll have to pay off the remainder term of that contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Peteshaw94   If this is a pay as you go sim just stop using it and don’t top it up.   If it’s a contract sim you’ll need to call customer services to give 30 days notice to terminate that contract but if your still within your contract term you’ll have to pay off the remainder term of that contract. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.