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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Sim card stopped working, can't call, text or get data!

Two days ago my sim card completely stopped working. Contract not payg. Turning phone off and on doesn't help, nor does airplane mode on/off. Taking sim out and cleaning didn't help. The messaging function on the technical support page isn't working ...

Albone by • Explorer
  • 1996 Views
  • 15 replies
  • 2 Helpful

Moving to ee

I'm a truck driver away all week.I've moved to ee from Vodafone I gave my pac code to ee and the number on Fri last week and my phone still isn't working carnt phone out take calls carnt email ee the message service is down carnt phone 150 for help t...

Port number, but keep current contract

Hi,Wonder if anyone has experience of the following and if this is even possible to do :- Currently I have 2 phone contracts 1 from O2 where I use the SIM for my iPad and 1 from EE which I use as my regular phone number on the iPhone.The EE sim is on...

sohanp by • Contributor
  • 7703 Views
  • 5 replies
  • 3 Helpful

Resolved! No 5g or 4g after number change.

Morning all,Today I’ve ported my old number from 02 over to EE. The port has been successful and all is working except for 5g & 4g. Everything is fine on Wi-Fi but when I turn it off, my phone shows the 4g or 5g symbol but it constantly says I’m offl...

Colburt by • Explorer
  • 819 Views
  • 3 replies
  • 1 Helpful

EE change over from BT

Cost went up within a couple weeks change over to my set amount.  We continue to get strange things happening on phone.  My son and wife had strange things happen texting messages,  she sent messages to him and replies came back from complete differe...

JF41 by • Investigator
  • 301 Views
  • 1 replies
  • 0 Helpful

No mobile data after switching to EE

Hi, I have just switched from Three to EE however I have not been able to make nor received calls. Was told its just a switch and shouldn't affect me. Not sure what to do here.

Haryo by • Explorer
  • 350 Views
  • 3 replies
  • 0 Helpful

Viewing data usage on a remote camera

Hi, I bought a 12month 120gb data sim and put it in my Reolink camera. Works perfectly. Great.How can I view the data usage. All the articles I've read say things like log in to my ee  with your ee device. It's a camera I can't log in with it.Or text...

Auntyfred by • Investigator
  • 756 Views
  • 7 replies
  • 0 Helpful
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