Need new sim but want to keep old number

[Human31456]

Hi

I have a very old mobile phone with the old large sized sim card. I now have a new iphone which requires the smaller sim. Where do I get the new sim from and how do I get my same mobile number on it?

Can it all be done online?

Any help greatly appreciated

[Schockwave]

Hello @Human31456 ,

Welcome to the community,

You can either order a replacement SIM card online via the app or by logging into your account on the website or by ringing customer services, or if you are near an EE high street store you can get a replacement there, but will need to take a form of ID as proof that it is you needing a replacement SIM card. Just make sure that it is a replacement SIM card, that is important when wanting to keep your original number.