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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Replacement sim

Need a replacement sim as current one is nano and need micro for replacement phone.  If I order online, I have a couple of questions 1.  Will it be a combi size sim that just pops out to required size?2. Will it come loaded with the existing phone nu...

Bevb62 by • Valued Contributor
  • 944 Views
  • 9 replies
  • 6 Helpful

SIM not provisioned for voice

I bought a Lycamobile sim, and wanted to port it over to EE. I contacted EE support on twitter and they said they ported it over the number to the new EE sim I bought. It didn’t work. It’s been a week now and since yesterday I’ve been seeing SIM not ...

neonu by • Investigator
  • 567 Views
  • 7 replies
  • 0 Helpful

One month sim - WhatsApp verification won’t work

I recently added a one month sim to my account for my son to use. I’ve tried over and over again to set up WhatsApp and it just will not send a verification code to his number - it just says it’s unable to send an MMS to that number. Does anyone have...

4G to 5G sim

I have a 4G sim on a 24 month contract (due for an upgrade). I have ordered a 5G phone. In order to get a 5G sim will EE just send me a new sim (with the same number) or do I need to enter into a new contract for a 5G sim only plan? 

Stac code

Hi I’m EE new customer I skipped the stac  code bit  and I’m not sure how to use stac code now to  end my other network monthly plan 

Gaheez by • Explorer
  • 4979 Views
  • 11 replies
  • 3 Helpful

trying to transfer my giffgaff number to ee

I'm trying to transfer my phone number from giffgaff to ee but every time it just says 'Please make sure you enter the right phone number. It must be a UK phone number and start with 07.' which my ee number is a UK phone number and does start with 07...

kxcie06 by • Visitor
  • 449 Views
  • 1 replies
  • 0 Helpful

Replacement sim not working

My sim stopped working, I ordered a new one that arrived in time but it's still not working. It's been four days and I don't know what to do. I called several times I never managed to talk to a real person instead I was on hold for hours. I need my p...

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