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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New phone, no signal?

Hi team, I have had a new phone delivered today (apple iphone 14 pro max), I have activated my esim and it is not giving me my signal? Is this an error? I have tried restarting multiple times to no affect.I also have a physical sim card inserted and ...

Shauneeyy by • Investigator
  • 1067 Views
  • 6 replies
  • 2 Helpful

Re: I lost my sim card

Hi I lost my sim and I like to order same number I call customer service for my pay as you go sim and they told me   I have to top up 1.50£ to be everything ok 

Problem transferring from Plusnet

Plusnet advised put EE sim in, make a call to activate and transfer old number to new sim will be completed on 24 hours in background.  No action required by me.Transfer has not completed.Tried EE customer services. Loop round and texts. Have replied...

Moving from plusnet to EE.

I've put the new sim in my phone along with my old plusnet sim. Is there anything I need to do to make the new EE sim change to my old number?

KayA65 by • Visitor
  • 459 Views
  • 1 replies
  • 1 Helpful

ESim set up

I had my phone stolen on Saturday and have today received my new iphone, It has an esim which i need to activate but i have no idea how to do this without my old phone. If you try to do it on line it sends you a text which i cannot get as I dont have...

Dette2 by • Visitor
  • 429 Views
  • 1 replies
  • 1 Helpful
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