SIM cards & Porting

Plusnet transfer

How long does it take to receive a new sim card. Have transferred from Plusnet have even set up direct debit and provided a PAC code all ok but not heard anything of when i will receive my sim also tried to track my order and it cannot be displayed

Sim port

Hi i want to be your customer 

Plusnet to EE

I changed from Plusnet to EE and what a nightmare. I wanted to keep my old number and a tech from Plusnet was very helpful. When the new sim was inserted I had to send the PAC number which the techie had already sent to EE. I was then informed that e...

unable to link my phone number to my EE account

I bought a SIM contract and I'm unable to link the number/devise to my EE account. I've never had an EE account before.

Can I cancel a port

My daughter has requested to port her number from one network to EE but she has requested this on my mobile and not hers. I’m now worried I’ll have her number in a few days and mine will be cancelled. Can this port be cancelled? I’ve tried calling EE...

Volte unavailable after changing to esim on iphone 13

Hi, I recently changed my sim to esim on my iphone13, and then lost volte. It does CSFB to 3G/2G every time I make a voice call. 

Help