31-05-2023 12:25 PM
Solved! See the answer below or view the solution in context.
31-05-2023 01:16 PM
Hi @Thanisorn1976
Thanks for coming here.
To report the SIM as lost, you would need to call us on 07953 966 150, and select the option for lost and stolen.
Our Mobile Care team will block the SIM card for you and send you a replacement SIM card with the same number.
Please see our What should I do if my phone is lost or stolen? Help page for more details.
Leanne.
View solution in original post
17-08-2023 12:49 AM
Hello
17-08-2023 07:17 AM
Hi @MendesJr19.
Welcome to the community.
Have you lost your SIM?
If yes, please report this to our customer care team 07953 966 250.
Our teams will be able to also order you a replacement SIM so you can continue to use your services.
Katie
19-08-2023 05:01 PM
