Hi @info4mavis,
Has this just happened out fo the blue, or have you recently upgraded or moved to EE?
I'd recommend checking for problems in your area using the Network & Coverage Tool.
Put in your postcode and choose your phone model, then click 'Check Status'.
Thanks,
Alex
If I solved your issue, please click the solution button below!
If you found my post useful, click the thumbs up button!
To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a 
