SIM cards & Porting

Resolved! eSim not activating

Daughter used physical sim in iPhone 14 Pro but needed to return handset, put sim back into her iPhone 13 Pro and eSim requested but it won’t activate, please help

Resolved! New customer

Hi, I’m new in UK just came here yesterday. I need an esim for just a month. Is it possible for me to buy one. If yes then how can I get it? please advise

Wrongly advised on stac code when actually needed pac code.

I've temporarily moved from EE to voxi just for a month as my signal where in at now is horrendous on EE. But I've accidently used stac code to move to voxi but I desperately need my EE number . I've called EE and voxi and said stac code is active t...

Resolved! Sim not provisioned for voice

2 new sims arrived last Wednesday ready for porting over from Plusnet. 1 worked no problems, but the other shows "sim not provisioned for voice" error. Reported on Thursday, techs were not certain what to do, told to leave phone switched on. Switched...

Contract Sim Deactivated

HelloI have 2 contract pay monthly lines and 2 iPhones on my account, mine and my partners.My partners iPhone came up with ‘NO SIM’ yesterday morning, meaning no calls or texts. However, my phone and sim are fine- my line has been in use for longer t...

Re: Old SIM damaged can't receive pin code to activate new one.

How can you call number when you have no phone until you receive pin ?then you text pin to phone that isn't working yet, madness. why not email this?

Resolved! How do I activate Ee sim card if I don't live in UK

How do I activate EE sim card if I don't live in UK is there other way I have no signal I can't do anything

Upgrading from Galaxy Watch 4 LTE to Galaxy Watch 6 LTE moving sim over

I'm switching from the GW4C LTE to the GW6C LTE, I currently have e-sim on my W4 how do i go about switching it over to the W6 easily

Resolved! PAC code

I called EE to request my PAC code and was given a 3 digit number. I was told not to use this number until the end date of my contract. I did what was asked buy my code does not work. I have attempted to request a new code by texting the number sugge...

Resolved! New SIM-card and 0 credit after buying £10 pack

Hi. I bought a new SIM-card yesterday and when I registered, I bought the £10 subscription pack with 20 GB, 500 mins etc. I can use data, but it’s not possible to send texts or make calls. It says 0 in credit, but on “allowances” it says that I have ...