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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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ESIM accidentally deleted

Good morning,I accidentally deleted eSIM from my iPhone 13, trying to install a travel eSIM. Although the physical SIM still in my device I have lost all connection to EE network. I attempted to download new eSIM on the website, but in order to activ...

ohameed by • Visitor
  • 2099 Views
  • 3 replies
  • 1 Helpful

Resolved! Joining From Plusnet

HelloIve got my PAC from Plusnet as I want to keep my old numberIve received my new Sim Ive Created an AccountWhat do I do now?I told EE to use my old number but its unclear what I do now?Can you help me?

Sim failure

Wife’s phone stopped working last night. Went to the EE shop in Lincoln to be told it’s a fault with the phone. Went to Apple Store as have Apple Care to be told phone is fine it’s a faulty SIM card. Helpful chap put his SIM card in her phone and it ...

JP673 by • Visitor
  • 332 Views
  • 2 replies
  • 0 Helpful

trying to get sim activated

just wasted over 50mins calling EE via landline as sim broken.  my new sim arrived today and had to phone via landline as sim not connecting,  was on hold for over 40mins before some guy from falkirk answered, then answer 10mins, he's tring to activa...

Resolved! Additional phone or SIM card

I have an UK issued EE mobile phone ( with a monthly plan) which I only use when in Europe. Can I get an extra UK SIM card so my wife can put it in her (Mexican) phone to use when we are in UK and Spain?  She wants to avoid the roaming charges while ...

Acaphil by • Visitor
  • 391 Views
  • 1 replies
  • 1 Helpful

Resolved! PAC transfer

I joined EE and provided a PAC code as part of the process. I received a SIM and inserted on Tuesday got all the usually welcome texts. Waited Wednesday for the message that the PAC was complete. On Thursday, still no message, so I phoned 150 to talk...

Just switched sim from 02 to EE

I switched from 02 to EE on Monday and the man said today the numbers would change over. Since about 10am I’ve had no internet signal and can’t send/receive texts or calls. I’ve tried restarting network settings and my phone a few times but nothing s...

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