SIM cards & Porting

new customer?

I am currently with Virgin Mobile. Virgin have recently switched from EE to O2 for mobile. Last weekend I had my first chance to test my mobile O2 signal away from home. Very bad in Durham, Hartlepool and A(1)M Could only get a signal by rebooting my...

Upgrading from old sim only contract

Hi, I have recently upgraded from an old sim only contract to a new one. Will I receive a new sim in the post, and will my old number transfer straight over as I am already a EE customer? Also will my old contract automatically end once I start my ne...

Resolved! Re: Order new sim card

Can i

Resolved! Pac code

Transfer from plus net

I've transferred from plus net and supplied my pac number when ordering the new sim but have received no information about how to transfer my number. I attempted to complete your transfer my number form but it won't accept my pac code. I've attempted...

Resolved! E sim

Hi I’m xxxxxxxx xxxxxxx I’m in Jordan now i lost my E sim when I changed my phone and merged my iCloud I want to use my number it’s very necessary best regards [Mod edit: Please do not post personal information on the public board. Thanks!]

New sim in phone can make calls but not receive them

I've swapped my sim out in my iPhone 14 pro (to an EE sim that was working fine in another phone) and can now make calls fine but when someone tries to call me they get an invalid number auto message. I have reset the networking settings on my phone ...

Reduce contract to sim only

My contract is due to end soon and I would like to change it to a sun only as soon as possible. Can someone help me please?

Difficulty transferring number

Help!!! BT have just transferred me over to EE mobile and already sent me a pac code and the ee sim card arrived today.I've spent all morning trying to transfer my number but everytime I enter my pac code I'm told it's incorrect! It's not!!! So frust...

Resolved! I have just transferred to EE from O2 and number not transferred

I have just transferred to EE from O2 and despite giving my Pac number to the BT salesperson who performed the switch my number hasn't transferred. I have tried to get the PAC number again from the old O2 sim again but O2 won't release one ?Is there ...

SIM cards & Porting

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