SIM cards & Porting

sim not working in new iphone

Hi,so i've had an EE sim for several years now and bought a phone on Sky mobile recently, unlocked. Once i put my current sim into the phone it stopped working, only showing 'no signal' and saying 'sim not provisioned' in settings, but the phone is r...

Help

Can’t activate my new card

Resolved! Pact code

Hi can I have a pact code please

Resolved! Replacement sim card

Hello I would like replacement SIM card as my sim was damaged

E-sim disconnected but havent received my physical sim card

As the subject states, i have requested to have a physical sim card sent out to replace the e-sim. My e-sim is no longer active and i dont yet have my sim card. I am now without the use of my mobile services until my sim card gets here. Why has this...

Resolved! E-Sim Problem

Hi, I have a pay monthly Esim from EE that is registered to my passport. I am an international student so currently I am abroad and changed my phone to a new phone that also supports Esim. However the esim was not transferred during the iphone's auto...

Resolved! MyEE new subscription, sim only, 1st bill

I just subscribed taking the 20GB offer for £9/mo from BT site.It says 10GB data SIM, + free 10GB additional data.But when my sim arrived, my SIM plan details never showed the free 10GB additional data even though they charged me upon ordering the SI...

Resolved! Samsung S21 showing wrong Phone Number

Hello all I hope you are all well. I have recently been moved from BT to EE along with my Phone Number. The Phone Number seems to have been moved over successfully, however, the Sim is still showing the Phone Number that came with the Sim. Some secti...

Are EE Full Size Sim Cards still available

Do EE still do Full Size Sim Cards, need to source something for a Friends Classic Car Project.Had a quick Chat with CS/Tech today who replied EE do not supply Sims for Cars, only Phones, Tablets and MiFi Boxes, end off, I don't believe they really ...

Sim not sent with new phone

I’ve joined EE at the weekend. Or at least I have tried. As a new customer I placed an order on Saturday, received a new phone on Monday, but no sim! After 2 phone calls and about an hour in total on hold I’ve been told this was a known problem and I...

SIM cards & Porting

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