SIM cards & Porting

E-Sim

Hi, I have accidentally deleted my eSIM and now by phone will not work! It has the physical sim card in the phone :’( please can someone assist me? also unless this gets sorted ASAP I am looking to leave so can I request a PAC code so I can keep my n...

Deactived sim

Hi,  Please my SIM has been deactivated, I guess it was because I request to switch. On Saturday I sent a code to switch my network and then I received a message from EE asking me to have a re-think, so I decided to speak with a customer representati...

Want to start my EE sim

Number Porting from Plusnet

I recently moved to EE from plusnet , due to plusnet ending their mobile services.  i generated and submitted the PAC code etc  to also move my mobile number over, and got an order  confirmation which seemed to indicate that would take 1 day. however...

Sim Problems

Hope someone can help, Picked up a new iphone 15 (purchased direct from apple) ported my info across to new phone. In doing this it created an esim and blocked my physical. Unbeknown I didn't realise and deleted the esim.I then spoke to someone on 15...

Linking the number is not working for me

Can anyone help me to link and use the mobile number 

esim QR code not being recognised by Google Pixel 7

I have previously used the ee website to get a QR code for an e-sim which was active on an iPhone.  Each time on the Pixel I would scan the QR code and it would work and provision fine.  Now when I try it I get "Couldn't activate service" There's an ...