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SIM Setup

Charlie903
Visitor

‎15-12-2023 05:10 PM

EE, please send me an email with a code to set up my sim. Your ex sister company Plusnet have disconnected me, and now with your new SIM card arriving two weeks late, I still can’t set it up as you insist on sending me texts I can’t receive. Sort it out. 

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎15-12-2023 06:51 PM

@Charlie903   This is a public forum not customer services and no one here knows who you are,   You will have to call customer services about this. 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎15-12-2023 07:17 PM

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

It should be activated as soon as you use it as long as you are in UK.

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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