Re: Lost SIM and converting to e-Sim
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14-12-2023 07:12 AM
Hi I am abroad an lost my physical sim is there anyway to get an esim for my physical sim number.
i cant contact ee because they dont have webchat and i cant call them.
thanks
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14-12-2023 07:46 AM
Hi @Wasimpatel,
Welcome to the EE Community. 🙂
I'm sorry to hear you've lost your SIM card.
Unfortunately, it isn't possible to activate a replacement SIM outside of the UK.
It's still important to contact our lost and stolen team from another phone on +44 7953 966 250. They'll be able to block your SIM card to prevent any unauthorised usage.
James
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14-12-2023 12:02 PM
@Wasimpatel : eSIMs are not available on PAYG.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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