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Re: Lost SIM and converting to e-Sim

Wasimpatel
Visitor

‎14-12-2023 07:12 AM

Hi I am abroad an lost my physical sim is there anyway to get an esim for my physical sim number.

 

i cant contact ee because they dont have webchat and i cant call them.

 

thanks

0 Helpful
2 REPLIES 2
James_B
EE Community Manager
EE Community Manager

‎14-12-2023 07:46 AM

Hi @Wasimpatel,

Welcome to the EE Community. 🙂

I'm sorry to hear you've lost your SIM card.

Unfortunately, it isn't possible to activate a replacement SIM outside of the UK.

It's still important to contact our lost and stolen team from another phone on +44 7953 966 250. They'll be able to block your SIM card to prevent any unauthorised usage.

James

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XRaySpeX
EE Community Star
EE Community Star

‎14-12-2023 12:02 PM

@Wasimpatel : eSIMs are not available on PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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